Help >> Frequently asked questions

Why do I get a blank page when I view the galaxy map or system maps

The 3D galaxy and system maps require you to have a VRML plugin installed. The maps have been designed to work the the Cortona VRML Plugin. If you get a blank page try visting http://www.cortona3d.com/Products/Cortona-3D-Viewer.aspx where you can find the appropriate plug in for your browser.

2D SVG maps are also available of the various systems. They should render with no plugin on all modern browsers (tested with Firefox, Chrome, Opera, Safari). Internet Explorer will need a SVG plugin, the link is on the page where the image is displayed.

If you still have problems please feel free to post a message in the bugs forum.